Refund Policy

Online orders can be canceled any time prior to your samples being collected. A 20% cancellation fee is issued for processing/physician charges. If it has been 30 days or longer since ordering your screening, your lab requisition is still valid and can be used at any time, however your order is not eligible for cancellation.

We do not offer refunds for testing that has already been performed.

All purchases made over the phone with a care counselor are non-refundable.