- Lab orders purchased online can be canceled within 30 days prior to samples being collected minus a 20% fee for processing and physician charges. No refunds are issued after samples have been collected.
- If your lab order has not been used within 90 days of purchase, it will be cancelled without refund.
- All lab orders scheduled over the phone with a care counselor are non-refundable.
What People Are Saying
04-23-2019A great option for getting tested discreetly and getting results back quickly!