Cancellation Policy

Updated on December 1st, 2019

  • Lab orders can be canceled within 30 days prior to visiting the testing site. No refunds can be issued after samples have been collected.
  • If your lab order has not been used within 90 days of purchase, it will be cancelled without refund.

What People Are Saying

Knowledgeable Care Counselors

9.7/10 Rated 9.7/10

Ease of Testing Process

9.5/10 Rated 9.5/10

Speed of Results

9.6/10 Rated 9.6/10

Overall Quality of Service

9.8/10 Rated 9.8/10

Joan H

12-12-2019

My partner and I got tested through this service and the care counselors were very helpful. We had a lot of questions and concerns afterward and all of that was put to rest. Thank you!

Average Rating by Patients Like You:

9.6

Based on 2869 Patient Reviews. Read Reviews »