Blue wave with texture of pluses and minuses

Cancellation Policy

Updated on November 20th, 2020

Get Tested Now
  • Lab orders can be canceled and refunded within 30 days prior to visiting the collection facility. No refunds will be issued after samples have been collected.
  • Cancellation requests made 30 days after purchase can be processed without refund.
  • If your lab order has not been used within 90 days of purchase, it will be cancelled without refund.
  • All refunds will be issued to the same card used from the initial purchase only. If funds cannot be returned or accessed from the card used for purchase, no other method of compensation will be offered.