Cancellation Policy

  • Lab orders purchased online can be canceled within 30 days prior to samples being collected minus a 20% fee for processing and physician charges. No refunds are issued after samples have been collected.
  • If your lab order has not been used within 90 days of purchase, it will be cancelled without refund.
  • All lab orders scheduled over the phone with a care counselor are non-refundable.

What People Are Saying

Knowledgeable Care Counselors

9.7/10 Rated 9.7/10

Ease of Testing Process

9.4/10 Rated 9.4/10

Speed of Results

9.5/10 Rated 9.5/10

Overall Quality of Service

9.8/10 Rated 9.8/10

Quinn H

10-11-2019

Speedy results and discreet testing. I'm happy I was able to go to the lab right away!

Average Rating by Patients Like You:

9.6

Based on 2826 Patient Reviews. Read Reviews »