- Lab orders purchased online can be canceled within 30 days prior to samples being collected minus a 20% fee for processing and physician charges. No refunds are issued after samples have been collected.
- If your lab order has not been used within 90 days of purchase, it will be cancelled without refund.
- All lab orders scheduled over the phone with a care counselor are non-refundable.
Purchase your lab order privately online or over the phone. The process is simple, quick, and secure. Our care counselors are available to answer any questions you may have or help schedule testing.
With more than 4,000 testing centers nationwide, you can find a collection facility that’s convenient for you. Our collection facilities are discreet, and no other patients will know the reason for your visit.
Test results are processed in just 24-72 hours. You can access your results online through a secure patient login, or by calling one of our care counselors. Treatment options are available as well.
What People Are Saying